Aurax · Last updated August 28, 2026
You can permanently delete your Aurax account and associated data either inside the app or by contacting us from outside the app.
Deletion is initiated immediately and cannot be undone.
Email aurax.app@gmail.com with the subject Aurax account deletion request. If your account has an email attached, send the request from that address. We may ask for limited information needed to verify account ownership. Do not send your password, photos, authentication tokens, or payment-card details.
Account deletion removes the associated Aurax profile, authentication account, facial photos, scan data and results, AI coach messages, program progress, daily check-ins, and Aurax subscription-entitlement record from our active systems.
Limited records may be retained only where reasonably necessary for security, fraud prevention, dispute resolution, or legal compliance. Daily progress photos otherwise auto-delete after 30 days; scan photos remain until you delete your photos or account.
Deleting Aurax data does not cancel a subscription managed by Apple or Google. Cancel separately through Apple Account subscription settings or Google Play subscriptions.